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TECHNICAL SUPPORT ANALYST

Our Business Analysts Team is looking for a Technical Support Analyst to:

- Keep track of and log in blocked transactions, bugs and fixes based on internal processes and procedures;
- Create Business Operations accounts;
- Communicate with partners to ensure issues are fixed in a timely manner;
- Create and maintain SLA Documents;
- Prepare root cause analysis;
- Regularly interact with our partners and the QA and Developer Teams in the company;
- Support our internal systems.

We would like you to have:

- Strong communication skills in English - both written and verbal;
- Excellent knowledge of MS Office/Google Docs;
- Attention to details with ability to work under pressure;
- Previous experience on a similar position is a plus but not a must;
- Technical background is a plus;
- Ability to work independently with minimum supervision. 

What we offer:

- Creative and interesting co-workers;
- Friendly and informal environment;
- Clear goals and continual challenges;
- The opportunity to do what you do best every day;
- Regular team buildings;
- Excellent salary, based on your skills;
- Regular working time.

Apply now

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Contacts: Sofia, 28 Todor Aleksandrov Blvd, 5th floor ; 17 Henrik Ibsen str.,(near Paradise Center); Phone: +359 877213800 E-mail: office@dopamine.bg
Careers
Phone: +359 877218300 E-mail: jobs@dopamine.bg

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